All training and development is built on a firm commitment to releasing and maximising the full potential of every British Airways employee. Due to the huge range of jobs across the company, we can't describe every development initiative in detail here. More information is available, however, within the individual job areas.

What we can say is we have an impressive range of training resources at hand, which you will be able to draw upon as you need them. These include computer based interactive learning centres, library facilities, reference materials, audiotapes and video based learning. Programmes are offered to develop a wide variety of skills such as leadership, team-building, presentation and negotiation, to name but a few. In certain cases support is provided towards technical and professional qualifications. In all these areas, the onus is on the individual, through discussions with their manager, to take responsibility for seeing their needs are met.

When it comes to career progression, we always try to adopt a creative approach, responding to people's aspirations and providing cross training where it is needed. When vacancies arise, they are advertised internally and where possible we promote from within.