You would have to search long and hard to find a part of British Airways that doesn't rely on IT. From efficient sales and reservations services to electronic ticketing initiatives, from systems that plan the optimum use of fuel to devising the latest in in-flight entertainment, we are busy creating competitive advantage for British Airways and our global alliance partners.

Without IT, the airline would not operate, whether it's tracking a bag or ordering a spare part for an aircraft on the other side of the world. This simple fact places BA’s Information Management team right at the centre of our business, which is where we like to work. It also means the 1600 IT professionals who work here have the potential to exert an enormous influence on the airline's performance.

Within British Airways, the Information Management team is responsible for creating the airline's IT strategy and delivering the supporting IT products and services. Our objectives are to deliver a secure, robust and reliable worldwide IT operation 24x7 at a reducing cost, to deliver IT projects to time, budget and specification, with year-on-year productivity improvements, and to simplify BA’s processes by delivering efficient IT solutions hand-in-hand with business changes.